FAQ

How can we help you?

Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.

Questions involving Getting to the tower

What is the quietest moment of the day?

We advise you to visit the Eiffel Tower at off-peak times. The number of visitors depends on the time of the year, the weather conditions and the day of the week but queues are usually shorter in the mornings and in the evenings.

Rush hours and Off peak times*
9-11am 11am-5pm 5pm-8pm 8pm-10.30pm 
quieter busier medium quieter

You can choose to visit the Eiffel tower during the day or at night. We advise you to choose both options because they are very different experiences but each one is as fantastic as the other. You can buy your ticket in advance from our online ticket office to avoid having to queue at the ticket office at the Tower.

*This data is for indicative purposes only, as a day at the Tower is never the same: it varies widely depending upon the day in the week, the season, the weather and the number of lifts available each day. 10.30pm is the last lift to the top.

Contact us

If you can't find the answer you can contact us directly on the Contact page

Contact us